refund policy

Due to the custom nature of every piece, all jewelry sales are final unless otherwise specified. We are confident you will be happy with your Fourteen August jewelry. If you believe your jewelry to be damaged, please reach out to us within 3 days of delivery.


shipping

The method of shipping is decided by the customer at checkout. We ship using USPS ground (3-5 days) and overnight shipping. Please note that transit time is on top of production time. We will not be responsible for inaccurate shipping information entered at checkout, any delay caused in transit and any delivery issues once the item has been marked as delivered by the carrier.

tracking

You will receive a dedicated tracking number for your purchase.


terms of service

Welcome to Fourteen August! By accessing this website, you agree to comply with these terms and conditions.

License

You may access and use the content on this website for personal, non-commercial purposes only. You may not republish, reproduce, or distribute any content without permission.

User Conduct

You agree to use this website responsibly, not to engage in any unlawful activities, and to respect the rights of others. You may not post offensive, harmful, or deceptive content.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Fourteen August and is protected by copyright laws. You may not use any content without permission.

Links to Other Websites

This website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse or control these websites and are not responsible for their content.

Termination

We reserve the right to terminate or suspend your access to this website at any time, without notice, for any reason.

Changes to Terms

We may update or change these terms and conditions at any time. Your continued use of this website after any such changes indicates your acceptance of the new terms.

Limitation of Liability

We are not liable for any damages or losses resulting from your use of this website. This includes, but is not limited to, direct, indirect, incidental, and consequential damages.


privacy policy

Information We Collect

Personal Information: When you visit our website, we may collect personal information such as your name, email address, and IP address. We may also collect information about your browsing behavior, such as the pages you visit and the links you click on.

Cookies: We use cookies to collect information about your browsing behavior on our website. Cookies are small files stored on your computer that track your movements within our site.

How We Use Your Information

We use the information we collect to:

  • Provide you with the products and services you request;

  • Improve our website and services;

  • Communicate with you about our products, services, and promotions; and

  • Protect against fraud and unauthorized access to our website.

Sharing Your Information

We may share your personal information with third-party service providers who help us provide and improve our website and services. We may also share your information if required by law or if we believe it is necessary to protect our rights or the rights of others.

Does Not Sell Your Personal Information

Fourteen August does not sell your personal information for advertising or marketing purposes.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information. You also have the right to opt out of receiving marketing communications from us.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.